Author: Kriste



Joined In Mar 2024

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Kriste 1 Reviews
Wonderful Experience

I had reached out to Sherill after seeing many folks recommending her as a travel agent on Facebook. Our family decided to take a family vacation (my first real one in 5+ years) and decided to use a travel agent since half of us are vaxxed and the other half are not. After researching different countries and their varying protocols, we thought a travel agent would be best. Sherill informed us that Mexico was probably one of the countries that would be most easy to enter and return home, so we gave it a go. Reservations for plane and hotel, with transportation to and from the hotel were arranged by Sherill. The whole process was flawless. She checked us in on our planes and followed up with us prior to our departure. She further checked in to see how our vacation was going. We had a glitch with one of our excursions and Sherill didn't miss a beat rectifying the excursion company's mistake of which hotel we were in. We stayed at Dreams Saphire, but the bus went to Dream's Jade instead. She made the phone calls on our behalf to reschedule the excursion and we simply relaxed by the pool. We will be using Sherill in the future for family vacation plans! She made the process easy and flawless.

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